8/31/2023 0 Comments Facebook messenger chat bot![]() Now you can test your bot as an administrator (you can also grant some test roles using Roles &g t Test Usersin the left-hand menu). Step 6: Test and publish the Messenger Chatbot Once your page has reloaded, select your page in the list so that it can access your webhook. In the pop-up window, enter the values for Callback URL and Verify token that you’ll find in step 4 of your chatbot’s Connect tab. On the Products &g t Messenger > Settings page, go t o the Webhooks section and click Subscribe To Events. It’s time to connect our platform to Messenger! Step 5: Connect SAP Conversational AI to your app Click Show and copy and paste it to the App secret field on your chatbot’s Connect tab (similar to what you just did with the page token).Ĭlick Update channel under the SAP Conversational AI form. In the left-hand menu, go to Settings & gt Basic.įor privacy, the app secret is hidden. Yay, we’re halfway through! Let’s now get our “app secret”, which is like a password for your app. Go back to the Connect tab in your SAP Conversational AI chatbot, choose Messenger, and paste your token in the Page token field in step 4. Once the permissions are given, a token will be generated. Click the blue Edit Permissions button, select your page, and check the different boxes. In the left-hand menu, click Settings just below the product Messenger.Ĭhoose the page you want your chatbot to appear on.įor security reasons, you’ll probably need to allow the app to interact with your Facebook page. With this connection, you’ll be given a token, which is basically a unique code that says “OK, this is the code of the Messenger app of the page X”. Now that we’ve created a Messenger app, we need to link it to your Facebook page (by default, a Facebook app is an independent entity). Step 4: Get your page token and app secret In the left-hand menu, you’ll then see Messenger under PRODUCTS. Go to your app’s dashboard and click Set Up in the Messenger box. There are tons of jobs a Facebook app can be dedicated to, but we specifically want a private messaging application. Once your app is created, you’ll have to add a Messenger “product”. Without this app, you won’t be able to publish your chatbot on your Facebook page.Ĭlick on this link, choose My Apps in the top menu and then Add New App. Step 3: Create a Messenger Facebook appĬreating an app will help make the connection between SAP Conversational AI and your Facebook page. Thus, if you decide to remove the chatbot, you’ll immediately revert to traditional person-to-person conversations (which means nothing will happen when users enter a message until you manually answer them). (If that’s not the case, hit this link and create one.)Īs I said in the introduction, having a chatbot on a Facebook page will automate private messaging once it’s connected to your page. ![]() Let’s assume your company, business, or group already has a page. This means you have to create a Facebook page or have in mind the one you’ll use. ![]() Your chatbot will only be available for integration on a Facebook page (not on your personal profile). Once your “joke-telling chatbot” (or whatever you’ve built) is ready, return here! Step 2: Get your Facebook page ready Instead, I warmly invite you to create your account (it’s completely free!) and read our tutorial. Note that once your chatbot is online on Facebook, you’ll be able to modify it, and any changes you make to it will appear in your Messenger chat.įor the purpose of this tutorial, we won’t go into how to create a chatbot. Let’s dive in! Step 1: Get your chatbot readyįirst of all, you’ll need a chatbot (seems legit, right?!). On the SAP Conversational AI platform, we created a step-by-step integration process for our users, so that it only takes a few minutes to reveal your chatbot to your Facebook followers. Instant answers (think about your Answer rate!).In fact, we realized many companies immediately put their bots on Facebook once in production, as it’s clearly the most user-friendly and easiest way for a customer to contact a company.Ī Facebook chatbot has a lot of advantages: We created a very easy step-by-step integration process for our platform users. When it comes to sharing your chatbot, Facebook Messenger is a must. By Paul Pinard How to create a Facebook messenger bot for your page ![]()
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